Terms & Conditions

Proceeds from The Last Green Valley's online store support our programs and projects. 

Member Discount
Members of The Last Green Valley in good standing receive a 10% discount on merchandise only. 

Sales Tax
Orders shipping to Connecticut include a 6.35% sales tax computed on the cost of applicable merchandise. Sales tax is not applied to event tickets, donations, or membership fees.

Shipping
The Last Green Valley ships by USPS. Packages are shipped from our office Monday through Thursday. Merchandise with embroidered Last Green Valley logos, art, or handcrafts are specially crafted for each order and may take up to two weeks for delivery. 

Returns
Please inspect your order upon delivery. If your item has been damaged or there is a mistake, please call The Last Green Valley toll-free at 866-363-7226.

If you are not satisfied with your purchase you may return it within 30 days for an exchange or refund in the form of your original payment. TLGV does not pay for the costs to return merchandise. Return your merchandise with a copy of your receipt to:

The Last Green Valley, Inc.
P.O. Box 29
Danielson, CT 06239.

We recommend that you insure parcels carrying returned merchandise, as you will be responsible for lost shipments. Merchandise must be received in its original condition. 

Refunds
The Last Green Valley has a 30-day refund policy regarding membership fees, program and event registrations, merchandise, and donations. For merchandise returns, please see details above.

For all other transactions, please send a written request for a  refund within 30 days of the initial transaction to:

The Last Green Valley
P.O. Box 29
Danielson, CT 06239

 

Please include name, address, date of transaction, phone number, email address, and whether it was a membership, program, event registration, merchandise, or donation.

A refund will be issued in the form of your original payment.  Please allow up to two billing cycles for a credit to appear on your credit card's statement.

Online Security
The Last Green Valley makes every reasonable effort to ensure all of the transactions made on our website are secure by using appropriate encryption processes to safeguard personal information.